Job Opportunities

posted August 31, 2017



Position: Visitor Services and Retail Manager

The Stickley Museum seeks a dynamic individual to join our collaborative and creative
team as the visitor services and retail manager. This position manages the museum
shop and ensures a welcoming and positive experience for museum visitors.
The Stickley Museum at Craftsman Farms, the early 20th century country estate of
Gustav Stickley, is a National Historic Landmark and a non-profit historic house
museum. The museum maintains a busy schedule of weekly tours, educational
programs, and fundraising events year round. An active local historic resource, the site
welcomes visitors from around the world.


  • Oversee the opening and closing of the Museum and museum shop (Thursday to Sunday and as needed).
  • Manage all day-to-day operations of the museum shop and the annual holiday shop.
  • Develop and maintain annual budget for and inventory of museum shop stock and
  • supplies.
  • Supervise and provide direction and coaching to the visitor services associate.
  • Maintain volunteer docent schedule and conduct guided tours (when needed).
  • Recruit, train, schedule and supervise volunteer shopkeepers.
  • Troubleshoot day-to-day issues related to historic buildings and grounds maintenance.
  • Manage shop and admissions promotional activities and discount programs.
  • In coordination with the IT consultant, ensure maintenance of equipment and technology.
  • In coordination with the education manager and, in supervision of the visitor services associate, craft and maintain social media and e-blast plan.
  • Manage various aspects of marketing online and via regular mail.
  • Coordinate rentals of grounds and facilities.


  • Ability and willingness to work on-site full-time Wednesday through Sunday year round as well as some evenings
  • Retail experience required, preferably in a supervisory role
  • Bachelor’s degree preferred or prior relevant work experience
  • Demonstrated leadership and management skills
  • Strong verbal and written communication skills
  • A friendly, calm and authoritative demeanor
  • Self-starter and team player
  • Knowledge of and ability to use Microsoft Office suite
  • Experience with point-of-sale software and Constant Contact preferred
  • Able to bend, squat and lift up to 50 pounds
  • Willing and able to travel
  • Background or interest in museums, history, design and/or architecture a plus.


This position offers a non-profit salary commensurate with experience, plus a creative
and collaborative work environment, and a benefits package that includes leave
(vacation, holidays and sick leave), medical coverage, and 401k participation after
completion of 1000 work hours (25 full-time work weeks).

Application Process

Send cover letter which must include salary requirement and resume by email to Include “Visitor Services and Retail Manager” in the subject
line. Attach cover letter and resume in either .pdf or .doc format. No phone calls
please. Only those selected for an interview will be contacted. The Stickley Museum at
Craftsman Farms is an Equal Opportunity Employer.


23 September 2017

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The Stickley Museum
at Craftsman Farms
2352 Route 10 West
Morris Plains, NJ 07950